ActiveLife has made positive changes to in-clinic protocols, cleaning, and client screening to ensure that our patients and staff are kept safe and healthy when attending in-person appointments.  COVID-19 is a highly contagious virus and to minimize health risk during in-person appointments, Nova Scotia’s Public Health requirements and the College of Physiotherapists guidelines are firmly adhered to.


Health Screening

When booking an appointment, our staff will complete a health screen with you.  This Nova Scotia public health questionnaire asks about known symptoms of COVID-19 and of risk and exposure.  All patients must pass the screen before an in-clinic appointment can be provided.  On the day of your appointment(s), you will complete a self-assessment using the same public health screen.  If you do not pass the screening, your appointment will be rescheduled and you will be advised to contact 811.   Be assured that all staff will complete a health screening daily. 

The health screen for symptoms and exposure and isolation information can be found here:


Personal Protective Equipment, Hygiene, and Cleaning

Therapists and other staff will wear masks when physical distancing requirements cannot be met.  Patients are asked to wear community masks to their appointments and if needed, patients will be issued a disposable mask ($2).  We encourage patients to wear a mask upon entering the Aberdeen Business Centre.  

Patients are asked to wear or bring therapy appropriate clothing. For instance, if you have a physiotherapy appointment for your shoulder wear a tank top and if your knee is to be examined, wear loose shorts.

Good hand hygiene is one of the primary ways to reduce risk of coronavirus.  Strict hand washing policies are in place for all staff.  Patients are required to wash their hands upon entering and exiting the clinic.  Hand sanitizer is available for patients.

Safe practices while coughing and sneezing lessen the risk of spread of respiratory illnesses.  Please cough or sneeze into your elbow or a tissue.

Patient treatment rooms and equipment are disinfected after every appointment.  Frequent and thorough cleaning of the clinic is assured. 


Physical Distancing

ActiveLife will look different when you visit us next.  Plexiglass barriers are mounted on the reception desks, waiting room chairs are few, and directional flow lines are on the floor.   At all times, there will be fewer people within the clinic to adhere to provincial regulations.  There are physical distancing signs within the clinic and within the Aberdeen Business Centre.  Please make space to be safe. 

The Nova Scotia government website on coronavirus ( ) offers valuable tips to help you stay well during this challenging period.  The ActiveLife team recommends that you review it to learn about community masks, hand washing, physical distancing and more.


We look forward to seeing you soon. 

Those who are more comfortable staying at home can access telehealth with “ACTIVELIFE @ HOME”, online/virtual physiotherapy program.  For information, call (902)752-9926 or visit the “What’s New” page.